Getting Started
New to Bombajom Photos? Start here for installation and first-time setup guides. Get up and running in minutes.
- Installation instructions
- First-time setup walkthrough
- Quick start guide
- Older Hardware Guide
External Drive Setup
Using a Seagate, WD, Samsung, or other USB hard drive? Step-by-step setup guide for external drives.
- Seagate setup guide
- WD My Passport setup
- Samsung T-series setup
- Any USB external drive
NAS Setup Guides
Detailed setup guides for popular NAS systems. Step-by-step instructions for Synology, QNAP, Nextcloud, and more.
- Synology DSM setup
- QNAP QTS configuration
- Nextcloud WebDAV setup
- Other NAS systems
Troubleshooting
Having issues? Find solutions to common problems. Connection issues, sync problems, and more.
- Can't find my NAS
- Connection failed errors
- Sync stopped working
- Performance issues
Frequently Asked Questions
Quick answers to the most common questions. Everything from setup to advanced features.
- General questions
- Technical questions
- Sync questions
- Privacy & security
Sync Settings
Learn how to customize your backup settings. Configure what to sync, when to sync, and how photos are organized.
- What to back up
- When to sync
- Folder organization
- Duplicate handling
Advanced Features
Take your backup to the next level. Selective backups, bandwidth control, scheduled syncs, and more.
- Selective backup
- Bandwidth throttling
- Scheduled syncs
- Multiple NAS support
Privacy & Security
Learn how we protect your privacy. Understand credential storage, encryption, and data flow.
- How we protect your data
- Credential storage
- Network security
- GDPR compliance
Video Tutorials
Watch step-by-step video guides. Visual tutorials for setup, configuration, and troubleshooting.
- Getting started videos
- NAS setup tutorials
- Troubleshooting guides
- Advanced features walkthroughs
Contact Support
Still need help? Our support team is here for you. Get in touch via email or check out our community forums.
When contacting support, please include:
- Device model and OS version
- NAS model and firmware version
- App version (Settings → About)
- Description of the issue
- Screenshots if applicable
- Export logs from Settings → Advanced