Delete Your Account

1. Overview

You can permanently delete your Bombajom Photos account at any time, directly from the app or the web dashboard. Deletion is immediate and irreversible. There is no recovery window. This page explains how to request deletion and exactly what is removed.

Bombajom Photos is privacy-first: your photos are stored on your own NAS or computer, not on our servers. Deleting your account removes your account record and the metadata our companion services hold. The photo files on your own storage are never touched by us and remain under your control.

2. Delete From the Mobile App

1. Open Bombajom Photos and go to the Settings tab.
2. Tap Delete Account.
3. Review the consequences screen, then re-authenticate when prompted (your account password, or Sign in with Apple on iOS / macOS).
4. Hold the confirmation button to execute. The app cancels any active subscription, deletes your account data, and wipes the local database and encryption keys from the device.

3. Delete From the Web Dashboard

1. Sign in at https://photos.bombajom.com/login.
2. Open Settings.
3. Select Delete Account, type DELETE to confirm, then enter your current password (or complete a fresh Apple sign-in for Apple-linked accounts).

Any active subscription is cancelled first; if billing cannot be wound down, the deletion is aborted and your account is left intact so you are never charged after deletion.

4. What Gets Deleted

When you delete your account, the following are permanently removed:

• Your account and sign-in credentials
• Your profile information
• Registered devices and license records
• Sharing, album-membership, and activity records tied to your account
• The local app database and on-device encryption keys (on the device you delete from)

An anonymized audit record (with no link to your identity) is retained for security and compliance, as described in our Privacy Policy.

Your photos and videos are not deleted by us. They live on your own NAS, external drive, or computer. To remove those, delete them from your own storage.

5. Subscriptions and Refunds

Deleting your account cancels your subscription with us, but store-managed subscriptions must also be cancelled with the store that processed payment:

• Apple App Store: Settings → your name → Subscriptions
• Google Play: Play Store → Subscriptions
• Web (Stripe): cancelled automatically during deletion

Refund eligibility follows the policy of the store that processed your payment. See the Subscriptions and Refunds section of our Terms of Service.

6. Timeline

Account and data deletion is processed immediately. There is no grace period and the action cannot be undone. The anonymized audit record is retained per the retention schedule in our Privacy Policy.

7. Need Help?

If you cannot access the app or dashboard and need your account deleted, contact us and we will process the request on your behalf after verifying ownership: